The Living Brand Platform

One platform.
Ring to revenue.

Two tools. One login. Built for Australian tradies who are tired of missing jobs and drowning in paperwork.

CallBack LivingCRMTwo products. One platform.

Trusted by tradies across Victoria

The full picture

From the first missed call to the final invoice β€” automated.

Most tradies lose jobs before they even know someone called. The Living Brand platform closes that gap end to end.

Someone calls

While you're on the tools

Auto-SMS fires

Within 30 seconds

CallBack

Lead created

In your pipeline automatically

LivingCRM

Quote sent

In minutes, from your phone

LivingCRM

Job scheduled

Client confirmed automatically

LivingCRM

Invoice paid

Cash in the bank

LivingCRM

All of this happens in one platform, with one login.

Choose what you need

Two products. One login. Start with one, add the other anytime.

From $29/mo

CallBack

Every missed call, answered.

You miss a call while you're on the tools. They call the next tradie. Job gone.

CallBack sends a personalised SMS to every caller you miss β€” within 30 seconds. Automatically.

  • Auto-SMS in 30 seconds
  • Your own local business number
  • Caller replies go to your inbox
  • Missed calls synced to LivingCRMRequires LivingCRM
From $49/mo

LivingCRM

Win more jobs. Less admin.

Leads in your head. Quotes on sticky notes. Invoices in your inbox. Nothing gets followed up.

LivingCRM keeps your leads, quotes, jobs and invoices in one place β€” so nothing falls through the cracks.

  • Lead pipeline β€” never lose an enquiry
  • Quotes and invoices in minutes
  • Job scheduling and tracking
  • Automatic reminders and follow-ups

Or get both and save

Bundle LivingCRM + CallBack from $69/month.

See bundle pricing β†’

Used by trade businesses across Australia

Plumbers
Electricians
Builders
Tilers
Painters
Concreters

< 30 sec

SMS reply time

100%

Australian numbers

14-day

Free trial, no card

The hard truth

Most tradies don't have a marketing problem.
They have a follow-up problem.

You're good at your trade. Word gets around. The phone rings. But half those calls happen while you're on a roof, under a house, or covered in concrete. You mean to call back. You forget. They've already hired someone else.

The quotes you sent three weeks ago? No idea if they're still interested. The invoice from last month? Still unpaid because you haven't had time to follow up. The job that was supposed to start Tuesday? You double-booked.

This isn't a skills problem. It's a systems problem. And The Living Brand platform fixes it.

β€œThe average tradie misses 6 calls a week. At $800 a job, that's $4,800 walking out the door β€” every week.”

β€” The Living Brand

Better together

CallBack catches the lead. LivingCRM wins the job.

Used separately, both products save you time. Used together, they run your business end to end.

The call comes in

Your business number rings through to your mobile. If you answer β€” perfect. If you miss it, CallBack takes over in 30 seconds.

The lead is captured

An auto-SMS goes to the caller. Their reply lands in your inbox. And if you have LivingCRM, a new lead is created in your pipeline automatically β€” no manual entry.

The job is won

Follow up the lead, send a quote in minutes, schedule the job, invoice on completion. Every step tracked. Nothing forgotten.

Seamless integration β€” no setup required

When you use both products, missed calls automatically become leads in your LivingCRM pipeline. No manual import. No API keys. One platform, one login, one database.

CallBack+LivingCRM

What tradies say

Real results from real tradies

β€œI was missing at least 3 calls a week while I was working. CallBack sends a text automatically and half of them reply within 10 minutes. I've already won 2 jobs from it.”

Dave M.

Plumber Β· Cranbourne, VIC

CallBack user

β€œSending quotes used to take me 45 minutes. Now I do it on my phone before I leave the driveway. The client gets it while I'm still packing up. Half the time they accept it the same day.”

Sarah K.

Electrician Β· Geelong, VIC

LivingCRM user

β€œI've got both. The missed call comes in, I get a lead in my CRM automatically, I send a quote the same day. Last month I recovered 4 jobs I would have missed. Paid for both products 10 times over.”

Chris P.

Builder Β· Ballarat, VIC

Bundle user

Simple pricing

One plan. Add what you need.

LivingCRM starts from $49/month. Add CallBack for $29/month, or bundle both and save. No lock-in. Cancel anytime.

πŸ“‹ LivingCRM+πŸ“ž CallBack

= Better together. From $69/month.

See all plans β†’

14-day free trial Β· No credit card Β· Cancel anytime

Stop losing jobs to missed calls and missed follow-ups.

Join tradies across Australia using The Living Brand platform to win more work, stay organised, and get paid faster.

14-day free trial on all plans. No credit card. Cancel anytime.